Mug Details ☕️
Can this mug hold hot liquids? Yes. Made of 100% Borosilicate glass, The Original Melanin Beaker™ Mug can be heated to 325ºF and then immediately cooled to freezing. We only recommend using this beaker mug for mug-type things and not really beaker-type things, however.
Is this mug microwave and dishwasher safe? The Original Melanin Beaker™ Mug™ is microwave safe, however, we suggest hand-washing the mug to preserve the design.
How much coffee can this mug hold? A Tall caramel macchiato with extra whip. In other words, a full 14-ounce cup of coffee with room for mix-ins. (We listened to your feedback and upgraded from the 8oz mug pictured above to 14oz without changing the price, because we love coffee and we love you.)
Service & Support 📦
When will The Original Melanin Beaker™ Mug™ be ready for shipment? Now!
How much is shipping? Shipping is always free to the U.S., and a flat $10 to Canada.
Where do you ship? We ship to the U.S. and Canada.
What is your return policy? We are happy to exchange damaged and defective mugs within 7 days after you've received your order. Simply snap a photo of your damaged mug, and we will send you a brand new one, free of charge.
Do you offer refunds? Due to the nature of our product, we do not offer refunds; only cancellations before the item ships. See below for instructions.
How can I cancel my order? You may cancel your order for any reason through the link provided in your order confirmation email or by reaching out to firstname.lastname@example.org. Order cancellations are accepted until you receive notification that your order has shipped.
How can I get in touch with you? Did your mug arrive damaged? Have a question about the company? Want to let us know we're awesome or feature us in the press? Email us directly: email@example.com.
Borosilicate glass is different from porcelain and other materials manufacturers use to make coffee mugs. As a result, your coffee may cool more quickly, and your mug may feel warmer than most run-of-the-mill mugs. The material used in The Original Melanin Beaker™ Mug™ is scientifically tested to stand up to a number of lab conditions, however, we only recommend typical household use.